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Re: How to Disable one SQLApp in Cluster that have two Analytics Nodes
This can be done by disabling the SQLApp for any analytics service by adding the parameter: sql.enabled=false to the following file:…
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
6 mths ago
Questions & Answers
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How to Disable one SQLApp in Cluster that have two Analytics Nodes
In CMC we can Enable/Disable the SQLApp in all analytics nodes. How to disable all SQLApp in all analytics nodes except only one
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
6 mths ago
1
reply
10
Questions & Answers
Re: Schema load finished with errors
The logs to share are: Tenant log of the loader service when the issue happened and catalina.out. • To get the service you need to view the log /Installation_Path/IncortaNode/ Run Command .…
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
7 mths ago
1
Questions & Answers
Reported - view
Re: Zookeeper not starting
@Srinivasan Move them to a different temp folder and try to start the zookeeper, if that solves the issue you can delete all of them safely
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
8 mths ago
Questions & Answers
Reported - view
Re: Zookeeper not starting
Can you please check the following path if it has a file with zero size /home/incorta/IncortaAnalytics/IncortaNode/zookeeper_data/version-2 Remove this file and try again
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
8 mths ago
Questions & Answers
Reported - view
Re: How to Embed incorta in a webpage using iframe tag
For Embedding incorta in ServiceNow dashboard, you need to enable the flag: Allow embedded HTML as in the attached screenshot
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
9 mths ago
Questions & Answers
Reported - view
Re: How to Embed incorta in a webpage using iframe tag
In addition to the above steps, you may need to apply the following steps 1- Shutdown Incorta server (analytics and loader services) 2- Download the attached jar file and place it in {Incorta…
Attachment
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
9 mths ago
Questions & Answers
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Re: What is the Date Dimension? How to use it in Incorta?
@Remelie Perley Please check this video https://drive.google.com/file/d/1IkfSNbkn9Uhopx4Bw8HLdgy9kKIfdh2-/view For more videos on how to tackle real world use cases, please check this link https:…
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
10 mths ago
Questions & Answers
Reported - view
Re: How to rotate your Tomcat catalina.out log file
You may need to update the tomcat file as below to run it as incorta user /home/incorta/IncortaAnalytics/IncortaNode/services/3490d4ab-b661-4a22-b502-c60e766fe28b/logs/catalina.…
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
11 mths ago
Help Articles
Reported - view
Re: zookeeper server within timeout
@Srinivasan Can you please open a support ticket on https://support.incorta.com/hc/en-us so we can have a quick meeting to check this issue
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
1 yr ago
Questions & Answers
Reported - view
Re: zookeeper server within timeout
Remove this file and restart the zookeeper /zookeeper_data/version-2/log.da614
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
1 yr ago
Questions & Answers
Reported - view
Re: zookeeper server within timeout
Most probably the zookeeper is down, can you please check that zookeeper is up and running
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
1 yr ago
Questions & Answers
Reported - view
Re: Log Retention
@Ryan Sather You can also create a cron job to remove the log files older than number of days, like 15 days, adjust it according to your needs find . -type f -mtime +15 -name '*.…
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
1 yr ago
Questions & Answers
Reported - view
Re: SSO Login
The root cause of this issue is that the SSO user has been added from the UI which is not supported prior to Rel 4.6, and this is because the DIRTYFLAG is set to false or 0 (the value is false or 0…
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
1 yr ago
Questions & Answers
Reported - view
Re: JDK version
@R. A. Dawson Sr I think you mean it didn't work with OpenJDK 11 that you installed but it worked with Oracle JDK 1.8 as per the other community link? If that is the case,…
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
1 yr ago
Questions & Answers
Reported - view
Re: Schema Export
Can you please open a support ticket on https://support.incorta.com/hc/en-us So we can investigate this issue
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
1 yr ago
Questions & Answers
Reported - view
Re: Schema Export
@Rajesh The difference is that: If you export the schema before loading it, it will not have the rows attribute, but if you export the schema after loading it,…
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
1 yr ago
Questions & Answers
Reported - view
Re: Enabling Incorta Audit Analytics
@amy yoste As discussed in the support ticket, this is working for versions prior to 4.5. I am attaching here the schema the schema that works for 4.5.
Attachment
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
1 yr ago
Help Articles
Reported - view
Re: How to restart loader and analytics servicers from CLI
Navigate to Incorta Installation directory 1. <INCORTA_INSTALLATION>/IncortaNode/ 2. Run the command ./listServices.sh you will get something like this [incorta@supportteam-environment IncortaNode]$…
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
1 yr ago
Questions & Answers
Reported - view
Re: Increase the logout time
Please check the following community link https://community.incorta.com/t/q575ab/how-to-increase-session-time-out-in-incorta
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
1 yr ago
Questions & Answers
Reported - view
Re: Session Variables
Q1. Can we use session variables in update query in Schema? A1. In the latest version Rel4.3.2 , we cannot use session variables in update query in Schema,…
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
1 yr ago
Questions & Answers
Reported - view
Re: What is the Load Filter and how to create it?
For the complete Load Filter Syntax, check the User Guide corresponding to incorta version you have, Section: App. D: Load Filter Syntax
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
2 yrs ago
Questions & Answers
Reported - view
Re: Incorta Trial Version to explore the tool
@rajashekar kailas Please email Mike Roger and he can share some trial options with you mike.rogers@incorta.com
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
2 yrs ago
Questions & Answers
Reported - view
Re: Changing Owner
@ Lorin Schultz Check Transfer Sharing Permissions means that you want to transfer the objects that are shared with the former employee to the new user
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
2 yrs ago
Questions & Answers
Reported - view
Re: Rows Rejected
Make sure the Date format the same as in the attachment: dd-MMM-yy
Moataz-Bellah Mishrif
Moderator
Incorta
Moataz_Mishrif
2 yrs ago
Questions & Answers
Reported - view
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Moataz-Bellah Mishrif
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Incorta
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Incorta 5
is now Generally Available