topic Re: Not able to connect Power BI with Incorta in Dashboards & Analytics Discussions

Not able to connect Power BI with Incorta

Shashidhar — Thu, 23 Jun 2022 14:06:49 GMT

Hi Team, I am not able to connect Microsoft Power BI with Incorta. Find the attached screenshot for your reference. I followed the Incorta Docs and toggled Enable SQL app also. Please suggest on this.

Re: Not able to connect Power BI with Incorta

felawar — Thu, 23 Jun 2022 13:58:41 GMT

Are you able to connect after you click "OK"?

Re: Not able to connect Power BI with Incorta

Shashidhar — Thu, 23 Jun 2022 14:07:42 GMT

Hi Felawar, I have uploaded one more error message also. Please verify

Re: Not able to connect Power BI with Incorta

felawar — Fri, 24 Jun 2022 15:55:17 GMT

Hi Shashidhar,
It looks like you already enabled that connection in Incorta and have the server and port information. This seems to be a networking issue. I would recommend you try to telnet into that server and port and see if you are successful. That should help pinpoint the issue. If you are not successful then it is something on the network side on your end (where you are connecting from) if you are successful then we can diagnose further on the Incorta side.

Re: Not able to connect Power BI with Incorta

felawar — Fri, 24 Jun 2022 15:57:38 GMT

Also, I wanted to add, are you on VPN if so try logging off the VPN and connecting. I've seen this happen a few times where the VPN blocks the PBI connection. If that is the case your network admin can make a rule in the vpn tunnel to allow this traffic.

Re: Not able to connect Power BI with Incorta

KailaT — Mon, 27 Jun 2022 14:33:51 GMT

Hi @Shashidhar, did @felawar's reply answer your question?

Re: Not able to connect Power BI with Incorta

Shashidhar — Mon, 27 Jun 2022 17:20:15 GMT

Yeah Kaila, I am following his instructions as well to resolve the issue.