Remove Byte Order Mark in CSV export

We have a couple dashboards we use to export a CSV from to be consumed by some internal systems. In some cases, we are seeing a BOM in the exports but it seems inconsistent. When the BOM is present, it breaks our import–when no BOM is present, our import is fine. Is there a way to make sure the BOM is not generated for any CSV exports?

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  • Hi Tom Fogarty could you please check that you have disabled BOM in Admin UI?




  • Thanks Dustin Basil , missed that one and it looks like we upgraded in the nick of time. I will report back how the results are after we disable the setting.

  • Dustin Basil it appears that did not work, but we also did not perform a restart after changing the setting. Does this configuration change require restarting anything?

    • Tom Fogarty I do not believe a restart is necessary. Please open a Support ticket. The intermittent behavior should be explored. Do you happen to have a current example of both cases? A csv with BOM and one without?

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