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poojapatel17
Employee
Employee

Symptoms

  • Table load completes without errors, but the record count remains 0 after the load
  • Load status appears as successful despite no data being populated in the target table
  • This behavior occurs consistently each time the table is loaded
poojapatel17_0-1765932425830.png

Diagnosis

  • The table load completes successfully in the UI, but 0 records are extracted and loaded for _InspectorMetadata tables
  • Inspector logs show the following error:
1192 [main] INFO  com.incorta.inspector.client.net.OfflineGetter - Extracted Tenant Path from internal `.zip / .properties` file is: 
2215 [main] INFO  com.incorta.inspector.client.net.OfflineGetter - Extracted Tenant Path from external `.properties` file is: gs://ic-edion-prod-grium-bucket/Tenants/rose
35141 [main] INFO  com.incorta.inspector.Inspector - Validating Tenant
35141 [main] INFO  com.incorta.inspector.Validation - Getting List of Users
44592 [main] ERROR com.incorta.inspector.Inspector - Java heap space
java.lang.OutOfMemoryError: Java heap space
 at java.util.Arrays.copyOf(Arrays.java:3481) ~[?:?]
 at java.util.ArrayList.grow(ArrayList.java:237) ~[?:?]
 at java.util.ArrayList.addAll(ArrayList.java:678) ~[?:?]
 at com.incorta.inspector.client.net.OfflineGetter.getUsersFromSecurity(OfflineGetter.java:968) ~[inspector.jar:1.0]
 at com.incorta.inspector.client.net.OfflineGetter.getUsers(OfflineGetter.java:991) ~[inspector.jar:1.0]
 at com.incorta.inspector.Validation.initUsers(Validation.java:3191) ~[inspector.jar:1.0]
 at com.incorta.inspector.Validation.validate(Validation.java:3206) ~[inspector.jar:1.0]
 at com.incorta.inspector.Validation.validate(Validation.java:3163) ~[inspector.jar:1.0]
 at com.incorta.inspector.Inspector.createDataValidationReport(Inspector.java:390) ~[inspector.jar:1.0]
 at com.incorta.inspector.Inspector.execute(Inspector.java:272) ~[inspector.jar:1.0]
 at com.incorta.inspector.Inspector.main(Inspector.java:248) ~[inspector.jar:1.0]
  • This indicates that the Inspector process runs out of heap memory while processing user and security metadata
  • Because the failure happens internally during Inspector execution, the UI still reports the load as Success, even though the metadata extraction is incomplete
  • As a result, the _InspectorMetadata schema is created, but no data is populated in its tables

Solution

  1. Increase the Inspector memory allocation from 2 GB to 6 GB by updating the following file:

/home/incorta/IncortaAnalytics/cmc/inspector/options.properties
  1. Save the file and rerun the Inspector process

  2. Verify that the _InspectorMetadata Tables now populate correctly

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Contributors
Version history
Last update:
‎12-18-2025 02:36 PM
Updated by: