Symptoms Some users are unable to upload Data files larger than 10MB, while Super Users are able to upload files larger than 10 MB. Diagnosis When trying to upload the Data file larger than 10 MB size, it gives the ERROR below : Solution To in...
Symptoms Customer are getting timeout errors coming from the Fusion Connector. When trying to Load from Fusion Connectors the extraction fails giving the Below ERROR : INC_03010100: Unknown Error: Extraction failed [com.incorta.connector.errors.Gen...
Symptoms You have a scheduled email report that didn't get sent out at the scheduled time on for Incorta version 2024.1.4. Diagnosis in the Incorta Analytics logs, you see the below error : (in this example, the scheduled email report was supposed...
The below issue occurred for a few customers after upgrading to 2024.1.0 . Issue Oracle DB connections test are failing. The exception is found in the logs as below : ERROR: [15:10:32.521] [11317] [ | admin | POST/service/datasource/testConnection...
Check to see if your version of Apache has security vulnerabilities.
Symptoms Unable to import the tenant and it is throwing "java.lang.OutOfMemoryError: GC overhead limit exceeded" error in CMC: Server has encountered an error.Code: 0.0Messagejava.lang.OutOfMemoryError: GC overhead limit exceededStacktracecom.incort...
Symptoms A high volume of cdata_jira logs in this path /home/incorta/IncortaAnalytics which causes the disk to be fully utilized.Multiple log files for cdata jira connector generated as seen below: cdata_jira-2024030902-2120.log cdata_jira-202403090...
These will help your Incorta instance run better and more efficiently,.
The new Observability tool provides an easy and intuitive way to monitor and report Loader and Analytics services exceptions and performance metrics and help pinpoint the root causes of issues and their impact on the end-user experience.
Follow-along for a year in review on the evolution of the loader service
Check out this article to learn how to load a schema using the Incorta Public API (v2).
Introduction The Incorta admin user account is a super user with special privileges to govern and administer the platform. It is important to understand the role of an administrator before deploying Incorta in your environment. In this article, we di...
Put Incorta dashboards into other applications with iframes!
