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To UnInstall Incorta for On-Prem customers please follow the below steps:

1-Export the needed Tenant/s

  • From UI as below:

Tenant_Export_From_CMC.png

 

  • From the back end by following this command for each tenant:

 

./tmt.sh -clnm <CLUSTER_NAME> --export <TENANT_NAME>  <TENANT_EXPORT>.zip

 

For further details Please check these docs:

https://docs.incorta.com/5.2/guides-upgrade-from-4-6-to-5-2#export-of-all-tenants-with-the-tenant-ma...

https://docs.incorta.com/5.2/tools-cmc-tenant-manager/#export-a-tenant

2-Stop All Incorta services

  • From UI as below:

Screen Shot 2022-10-13 at 1.37.20 PM.png

  • From the back end you can follow this Article:

https://community.incorta.com/t5/administration-knowledgebase/howto-start-incorta-stop-incorta-and-c...

3-Take a backup from the Metadata DB either Oracle or MySQL

4-Delete the IncortaAnalytics path 

5-In the Custom Installations Repeat steps no.2 and no.4 for all Nodes.

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Last update:
‎10-13-2022 07:46 AM
Updated by: