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michael_ross
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Employee

Overview

It’s easy to update your Incorta Cloud environment so you have access to the latest features that are released every month. This post will help guide you through the update process for an Incorta Cloud Cluster.

Solution

Start by logging into your account at cloud.incorta.com. You will be presented with a list of all the Incorta Cloud Clusters you own.

 

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Click on the Cluster you are interested in updating, and you will be taken to the Cluster details page. The current version is prominently displayed with an Update button next to it if an update is available.

 

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Click on the Update button to see the list of available versions. You can see the latest release notes by clicking on the 1 icon with the blue border. Select the bubble next to the release you would like to update to, click the Confirm button, and then click the Confirm Changes button.

 

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If the Cluster is currently disconnected, the update will take place next time the Cluster is connected. If the Cluster is already connected, the environment will shut down, and the update process will begin automatically.

The update process takes about five minutes to complete, and will not require any further actions on your part. The Cluster status will change to “Loading…” while the update is taking place. The Cluster status will change to Connected when the update is complete, and you will see the Current Version changed to the version you selected.

 

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Your environment is now up to date, and ready for you to explore the new features and functionality of Incorta Cloud!

 

***Note: Some existing customers may need to update their environments via requests to Incorta Support due to previous environment customizations. Contact your Customer Success Manager to coordinate an update if you do not have access to the update button shown above.

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Version history
Last update:
‎06-22-2022 09:00 AM
Updated by: