cancel
Showing results for 
Search instead for 
Did you mean: 

Limit on sending scheduled dashboards

RADSr
Captain
Captain

I'm adding this so it will be searchable for anyone else who runs up against the issue of a scheduled dashboard not sending ***WITH NO WARNING OR ERROR**** while other scheduled dashboards continue to run quite nicely. 

Answer in first comment so I can mark this solved. 

-- IncortaOne@PMsquare.com --
2 REPLIES 2

RADSr
Captain
Captain

Apparently there is 1) a limit of 50 recipients for a dashboard and 2) that limit includes addresses in a group so if you have 30 recipients and one group of 30 that dashboard isn't going anywhere and - alarmingly - there won't be any indication that it has not ( and therefore *why* not ) until the phone rings and it's a customer asking where their dashboard is.  

 

-- IncortaOne@PMsquare.com --

johnmanitaras
Cosmonaut

Agree this is an issue, there should be some process to validate that the emails have been sent so that error notifications can be possible. Sometimes schedules will randomly skip a day for us