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Next Run Time stamp - Strikethrough

BlackJack
Ranger

Hi,

I'm trying to schedule a schema load and the next run timestamp is strike-through.

The schedule never triggers as well.

Any help would be appreciated.

Thanks

7 REPLIES 7

JoeM
Community Manager
Community Manager

@BlackJack  - would you be able to share a screen shot of what you are seeing?

 

BlackJack_0-1677233437752.png

 

JoeM
Community Manager
Community Manager

I've asked around -  the team is saying the same as @BrandonR. Maybe restart Incorta to see if that is required to 'un-pause' the schedules. If none of that works, open a ticket and support will help investigate a root cause. 

BrandonR
Partner
Partner

I don't know which version you are on, but it sounds like you have scheduled loads paused in the CMC.

If you go to the "Data Loading" section under tenant configurations there should be an option to "Pause Scheduled Loads".

schedulePause.PNG