SuperUser Loggin In As Another User Sending Email, Create a Button to Optionally Turn off Email

[davidmcgough]

I am the SuperUser role in our incorta environment, and we use SSO to login. To test presentation variables and row level security, incorta has a very cool configuration that allows SuperUsers to impersonate/login as another user. I use this frequently to test presentation variables to ensure the row level security is working as expected when I set it up.

When I login as another user's account, it sends them an email saying that I am logging in as them, and does this every time. Unknowingly, I had sent about 50 emails to a person as I impersonated them multiple times as I tested this. 

There should be a toggle on/off setting that controls whether emails get sent out when the SuperUser impersonates somebody. I can understand why it was set up this way, where wanting regular users to know if someone is impersonating them could be useful information.

So maybe its not available to turn off that notification for all regular users. But for SuperUsers, in the CMC or somewhere we should be able to turn this email notification off for the login as/impersonate routine. 

I see no reason why we need to burden users with unnecessary emails when its the SuperUser, who controls the system anyways. 

There already is a setting to turn off "Sharing Dashboard" notifications that get sent via email, so it can't be too difficult to program this in theory.

Thank you for your time!

Respectfully,

David M

[dylanwan]

We designed this purposely to avoid information leakage and compliance.  An admin who can impersonate any one in the enterprise without notifications and can enable/disable this feature is not acceptable by security compliance.