Enable real-time, zero-copy API data access in Incorta—eliminating ingestion, reducing complexity, and accelerating insights.

[WOB]

🚀 Enhancement Request: Real-Time API Virtual Layer (Zero Data Copy)

🔍 Problem

Current API connectors (Salesforce, ServiceNow, Jira) require data ingestion into schemas, leading to:

• Stale dashboards (refresh delays)
• Duplicate data across systems
• Ongoing load/configuration overhead

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💡 Proposed Solution

Introduce a Virtual API Layer that enables:

• ✅ Real-time access via APIs (no ingestion)
• ✅ Query-time data retrieval (virtual tables/views)
• ✅ Optional caching for performance

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🎯 Business Value

• Real-time insights → no stale dashboards or AI outputs
• Zero data duplication → reduced storage & governance effort
• Faster time to value → no pipelines or load management
• Simpler architecture → less ETL, fewer moving parts

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🧩 Use Cases

• Salesforce → live pipeline & deal insights
• ServiceNow → real-time incident/SLA visibility
• Jira → up-to-date sprint & backlog analytics
• Other APIs

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⚖️ Why It Matters

Incorta already delivers near-real-time data updates, but this takes it further to true zero-copy, real-time access—aligned with modern data and AI architectures.