makkawi
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since ‎03-31-2022
‎04-08-2024

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Question How can I review the license expiration date of Incorta and apply a new license key when the key is about to expire? Answer Starting with incorta 5.2.3, to review the incorta license expiry date, you can press on the user icon in the top ...
Introduction The Data Agent generates logs every day and over time this can cause a disk space issue if not properly managed. The following Linux script was developed to automatically compress log files older than 7 days and delete archived logs olde...
Symptoms After a fresh installation, the CMC login page, automatically logs the user out seconds after the login process. Diagnosis This issue happens if the server time is not configured correctly. For example, if the current time is 10 AM UTC, a...
Symptoms The user is able to authenticate from the provider side successfully, but gets redirected to Incorta with a blank white page. Diagnosis Logs show the following error that the response was received at HTTP instead of HTTPS: ERROR: [22:56:0...
Symptoms After an upgrade, there is a possibility that incortaMetaData schema would fail with the following error: com.incorta.api.exceptions.DataException: INC_03070000: Failed retrieving sample data from [_IncortaMetadata] with properties [[increm...